frequently asked questions


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When do I have to be at the airport?
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How early do I have to book my flight?
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Can I cancel my flight? Is it possible to get a refund?
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What happens if I'm the only one who bought a ticket?
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Can I smoke during the flight?
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Can I bring firearms or rifle guns?
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Can I bring my own food, drinks or alcohol?
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How qualified & experienced are the pilots?
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Who do I contact for support or more information?
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Are there any membership fees?
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Will I have WiFi?
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Can I bring my pet or animal on board?
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Can I change my flight? (date/flight/name)
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Is there free parking/valet services?
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Who can I contact for additional support?
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Do I need to take a COVID test before the flight?
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Does the aircraft get disinfected before flights?
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What services am I eligible for during the flight?




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